Help
Help and contact.
Product questions first, then connection problems, then how to reach us.
Product questions
What Kanjin collapses, what always stays visible, and what it sends are answered in the questions on the homepage and on the trust page. The demo shows a prepared review without an account.
Connection problems
- A pull request is missing. Kanjin shows only what your own provider account can read. Link your account in Connections, and check your access at the provider.
- "Action required" on a connection. The provider no longer accepts the authorization. An administrator connects the provider again; a member links their own account again.
- A GitHub repository is not offered. The organization's owner chooses which repositories the Kanjin app can read, at GitHub.
- The provider did not respond. Kanjin keeps what it last knew and tries again. Nothing is lost.
Contact
The support address is to be confirmed.